All Payroll Attendance Cloud Co-workers
5. Making phone calls#Collapse all
Can calls be forwarded to my internal employees? #
Can other tasks be done while waiting for work? #
Contact your service center manager to give directions on what you'd like done.
Here's some ideas:
- Responding to support emails.
- Finding relevant social media inquiries to respond to.
- Doing research tasks.
- Making outbound calls.
- Researching and documenting answers to common questions.
Can Zipier write the call script that'll be used when selling my product on the phone? #
You know your product best, but you're welcome to work together with one of Zipier's Sales Trainers, to improve your pitch.
Your call script can be improved over time. Zipier provides free storage in an online editor. You can make continuous ongoing improvements to your call script.
By default, your Cloud Co-workers won't have access to change the master copy but they may feed back suggestions for improvements. Once you make an improvement, your changes will immediately show to your Cloud Co-workers on their next call.Updated: 13 Dec 2018. Keywords: create, edit, objections.
I don't understand phone systems. Can Zipier configure it for me? #
What if I require calls to lots of premium or expensive overseas numbers? #
What kind of headset will be used. Will the microphone pick up background noise? #
These are designed for all day comfort and the best possible audio, even in a noisy call center environment.
This headset includes:
- Best-in-class noise-canceling microphone.
- Durable and comfortable replaceable ear cushions.
- On cable mute and volume controls.
- Reversible for left or right microphone placement.
Which countries can I make calls to? #
Here's a list of Zipier Phone System's 1c per min. countries.
Will calls pick up noisy background sounds, like the voices of others nearby? #
Will my phone calls be answered the way my company requires? #
Will Zipier provide the leads for my outbound project to call? #
Zipier can supply industry targeted business leads including business name, phone number, and address, to be called by your Cloud Co-workers.
The leads can be targeted by geographic area, e.g. neighborhood, city, state, and country. They can also be targeted by industry.
There's an additional cost of USD $1 per outbound calling hour if you'd like leads supplied by Zipier.
You're also welcome to supply your own leads, or do a mixture of both.
If you require residential leads, you'll need to supply the leads yourself, from your own sources.
Once you've got your leads, you can upload them at Project > Leads > Upload.
Also see Zipier's list of recommended lead suppliers.Updated: 13 Dec 2018. Keywords: numbers, sell, names, phone, list, upload.