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Answer. Click the "change password" link.

If one of your people needs their password changed, go to Person > Person then, down the page, click the "change password" link.

This will send that person an email so they can securely change their password themselves.

There's no way that an admin can directly access or change another person's password.

If you're trying to temporarily block the person, use Person > Settings > Permissions > Temporarily block ac... instead.

Updated: 29 Mar 2018. Keywords: modify, update, another, person.
 
Answer. You can start configuring their account straight away.

As soon as you've sent the invite you'll be taken to a screen showing that person's settings.

Updated: 29 Mar 2018. Keywords: join, create, send, email, setup, login.
 
Answer. Click the "change password" link.

If you'd like to change your log in password, go to Person > Person then, down the page, click the "change password" link'.

This will send you an email so you can securely change your password.

Updated: 29 Mar 2018. Keywords: login, update, security.
 
Answer. To log out, go to Menu > Home > Log out (at the bottom).

This will:

  • Fully disconnect your Zipier session.
  • Clear your "Remembered" session (if there's one).
  • Quit Zipier Desktop (if running).
Updated: 29 Mar 2018. Keywords: exit, leave, session, clear, finish.
 
Answer. By default, if you check "Remember" at login you'll get a 30 day session.

This means that, while on the same computer, you won't have to login again for 30 days.

After this time your session will automatically expire and you'll be returned to the log in page to log in again.

The default session length can be changed at Org settings > sessionMins.

For greater security, you may wish to reduce the default session length.

Any time you wish to log out go to Menu > Home > Log out.

If you're working on a shared computer, don't check "Remember" at log in, and when you're finished, close the browser window.

Updated: 29 Mar 2018. Keywords: access, authentication, security, remember.
 
Answer. Click "Send password reset".

If you've forgotten your password, you can reset your password by:

  1. Go to the login page at zipier.com/login
  2. Click "Forgot".
  3. Put in your email address.
  4. Click "Send password reset".

You'll get an email with a secure temporary link to reset your password.

Updated: 29 Mar 2018. Keywords: login, denied, change, blocked, email.
 
Answer. Check your "Spam" folder.

If your admin's sent you an invite to Zipier, by email, and it's not arrived in your inbox, then:

  1. Check your "Spam" folder.
  2. Check that your admin has your email spelt correctly.
  3. Try going to Person > Person then, down the page, click the "resend password" link.
  4. If all else fails, try sending the invite to a different email address.
Updated: 29 Mar 2018. Keywords: email, junk, trash, spam, resend, send, inbox, mail, login.

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